Healthcare providers send bills to patient insurance; the company reviews and determines payment amounts.
The insurance company sends a statement to the patient, detailing their payment and the patient's remaining balance.
EOB guides provider in billing patient, detailing services, insurance coverage, and patient costs
The bill, sent via mail or electronically, includes payment instructions and due date for the patient.
Patients can pay bills through various methods, including online, phone, or in-person at the doctor's office.
For billing inquiries or assistance, patients can call the healthcare provider's billing department.
Patients unable to pay the full bill at once may set up a payment plan for gradual payment.
Late payments may prompt patients to receive reminder notices to ensure timely bill payment.
Providers monitor unpaid bills and may send letters or engage with collections if needed.
Upon payment, providers record and update the patient's account with the received payment.
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